As part of the rollout of the Business Desk and Operations Desk, a series of improvements have been implemented on the My Belnet portal to make its use smoother and more efficient.
New features and enhancements
- Export all contacts
Users can now export all active contacts of their organisation from the portal in a single click — making it easy to keep a backup or manage updates. - Clickable services
All displayed services are now clickable and lead directly to the management interface of the corresponding service. - Full ticket management
Users can now create, view, and close their support and incident tickets directly through the portal. - Tickets displayed from newest to oldest
Tickets are now sorted from the most recent to the oldest, ensuring that the latest information is always shown first.
Available subscriptions
Users can now subscribe directly to:
- The Belnet sms alert system
- The statuspage
- The Belnet Newsletter
Account Manager details
The contact details of the client’s Account Manager are now displayed, making it easier to get in touch when needed.
New document types available
The portal now supports additional types of documents, providing broader access to relevant resources and reports.
Coming soon
The Belnet team is already working on the next major developments for the portal:
- A new monitoring tool
Soon, clients will have access to a comprehensive dashboard showing not only the network status but also the status of other Belnet services. - A completely redesigned portal
A new version of the My Belnet portal is currently under development, featuring a modernised interface, enhanced performance, and a fully reimagined user experience.
Do you have suggestions to improve the portal or add new features?
We’d love to hear from you!
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