Incident Belnet network 29/11/2016
During Tuesday night around 02.30 a.m., our clients' websites were no longer accessible after an incident on our network. Following the incident, the institutions connected to the Belnet network were impacted with no internet access for a period of several hours.
All organizations connected to the Belnet network were impacted
Our teams came into action as soon as the incident occurred to investigate the problem and restore the connectivity. Connectivity was partially back at 05:35 a.m. for most of the Belnet costumers. Connectivity was fully restored at 07:15 am.
Belnet is aware of the impacts of this incident on its customers and their operation. We are sorry for any inconvenience caused and we will conduct in-depth analysis in the coming hours.
Any questions? Please contact our Belnet Service Desk 24/7 on 02 790 33 00 or via firstname.lastname@example.org.