govroam - Admin FAQ

How can I receive the service?
How can visitors access the WI-FI thanks to govroam?
Who can subscribe to the service?
What does it cost?
How do I cancel the service?
What is the different between eduroam and govroam?

How can I receive the service?

a. Contact our Belnet Service Desk at servicedesk@belnet.be.
b. Send two completed and signed copies of the govroam agreement to the Belnet Customer Relations Team at:

WTC III
Boulevard Simon Bolivar, 30 B-2
1000 Brussels

c. Configure the RADIUS and 802.1X authentication on the part of your network dedicated to govroam. A technical adviser will contact you to discuss the technical details of the configuration within your organization.
d. Fill out all your data on the govroam configuration interface. When all information is provided, Belnet will perform tests in both directions.

When all tests and information are correct, Belnet will add your organization to our online list of participants.

How can visitors access the WI-FI thanks to govroam?

If their organization is on govroam, they can access the Wi-Fi.
With the new guestroam services, guests can request (or be granted) temporary access to govroam. Otherwise, you will have to provide them access by other means.

Who can subscribe to the service?

Belnet is providing an exclusive wireless/Wi-Fi roaming service to public services and governmental administrations.

What does it cost?

This service is free of charge.

How do I cancel the service?

Contact your account manager to cancel your contract.

What is the different between eduroam and govroam?

They have the same technology and philosophy but different communities.

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