Among the various tasks of the ITSM, change management is essential to ensure the stability of your infrastructure when changes are implemented. Rolling out these processes does not happen overnight, which is why Belnet, through its ITSM team, offers presentations to raise awareness among its community. To find out more, we spoke to the ITSM team coordinator, Jean-Christophe Real.

The Belnet DDoS Mitigation service was extended earlier this year with a new monitoring and reporting tool, DDoS Dashboard and Reporting. This aims to give users a better overview of DDoS attacks as they occur and also allows them to generate their own reports easily.

Four Flemish higher education institutions, in collaboration with Belnet, are taking the lead in making SURF's edubadges service available to higher education in Belgium as well. They are supported in this by Kodeklub and Open Knowledge Belgium.

At the end of June, Belnet has completed the reinforcement of its infrastructure to greatly improve the availability and resilience of its services and applications. This renewal, involving the use of a third data centre, offers new prospects for the development of current and future services.

Your monitoring graphs, your tickets and all your administrative and contractual information will be accessible from 1 July from all your digital interfaces via a new, fully responsive version of the Belnet Portal.