The general IT service at the University of Liège (ULiège) (Service Général d'Informatique de l'Université de Liège, SEGI) is responsible for the proper functioning of the IT infrastructure and systems for ULiège, as well as for the CHU (Centre hospitalier universitaire de Liège). Belnet spoke with Julien Del Peso, NOC/SOC manager at the SEGI, about the IT challenges at ULiège and the historical collaboration between Belnet and the university.