Continuous improvement of the stability and reliability of our network is one of our strategic objectives. That's why we started a service improvement programme a few years ago. Our technical director, Dirk Haex, explains exactly what this entails and what it means for you.
Since it was launched in 2013, the number of institutions using this service in Belgium has continued to increase. With 14 institutions in Belgium in 2017, today there are 28 participating institutions.