Survey

14 Apr. 2022

Belnet customers are the most enthusiastic about good service

As a service organisation, Belnet places great importance on quality and customer satisfaction. In order to closely monitor this satisfaction, we will measure our Net Promoter Score (NPS) on a regular basis from now on. The February NPS survey has already attracted a considerable number of responses.

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Image Best of 2021 Your Favorite Articles

15 Dec. 2021

2021 Review: Focus on security

As we come to the end of the year, it's time for our editorial team to take stock of 2021; a year, once again, rich in a wide variety of topics and articles. This summary will give you an overview, in chronological order, of the most read and clicked articles in our newsletter.

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22 Feb. 2021

Reminder: browse the complete offer of the OCRE Cloud Framework & Catalogue project

Thanks to the launch of the OCRE Cloud Framework & Catalogue project, GÉANT is favouring the research sector in Europe by facilitating access to a large selection of commercial Cloud services. The complete offer has been available since 29 January.

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Community

15 Dec. 2020

2020 Review: looking back at the most read articles of the year

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24 Nov. 2020

The Wallonia-Brussels Federation sets up the TRAIL Institute to boost the AI sector

The TRAIL Institute was created to support researchers working in AI and boost companies in this sector within the Wallonia-Brussels Federation. One of the organisations involved, the CENAERO research centre based in Gosselies, reveals their AI-related activities and their involvement in initiatives beyond our borders.

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Testimonial

Interview

Survey

25 Sep. 2020

Results of the investigation into the creation or modification of security services

290/5000 Last June, we conducted a survey of our community in order to know their opinion on the modification and / or creation of certain security services and more particularly the Belnet DDoS Mitigation service and the potential future DNS filtering and eduVPN services.

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a drawing with two Service Desk employees

17 Feb. 2020

Result of the survey on our Service Desk and NOC

At the end of 2019, we asked our customers about their use and their expectations with regard to our Service Desk-NOC and its future. It was not a satisfaction survey.

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Survey

24 Jun. 2019

Results of the 2018 satisfaction survey

Les résultats de l’enquête de satisfaction 2018 montrent une opinion favorable voire très favorable en ce qui concerne Belnet en général et nos services en particulier.

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